Managing Announcements

Announcements are used to communicate important information to users. This guide covers how to create, view, and manage your announcements.

When an announcement is created, push notifications are sent to all specified users, and the announcement is made available in the Announcements section of the app.

Creating an Announcement

Video walkthrough · 2:09Post an announcementTell the right people something, and see who read it

Walkthrough of “Creating an Announcement”

Who can do thisOwnerAdmin

1. Navigate to the Announcements page.
2. Click the New Announcement button in the top right corner.
3. Choose who receives it.
   • Send announcement to everyone is checked by default for Owners and Admins, and sends it to every user in the organization.
   • Uncheck it to choose recipients, then pick how you want to target them: specific users, or users under a team.
   • Select the teams, users, or roles you want to share the announcement with. You can combine selections. For example, selecting a team and a role will send the announcement to all users under that team who also have that role.
   • A recipient count is shown above the form, so you can confirm how many people the announcement reaches before sending it.
4. Enter a title for the announcement.
5. (Optional) Add an attachment, such as a file or a picture.
6. Enter the body of the announcement in the rich text editor.
7. Click Save.

Viewing Announcements

All users can view announcements that have been shared with them. Admins can view all announcements.

1. Navigate to the Announcements page.
2. Click on the announcement you want to view.

When viewing an announcement, you can see the following details:

• Title and Message
• Date it was published
• Author
• Views (how many people have seen it and who they are)
• Attachments

Editing an Announcement

Who can do thisOwnerAdmin

1. Navigate to the Announcements page.
2. Click on the announcement you want to edit.
3. Click the Edit button.
4. Make your changes and save.

Deleting an Announcement

Who can do thisOwnerAdmin

1. Navigate to the Announcements page.
2. Click on the announcement you want to delete.
3. Click the Trash button.
4. Confirm the deletion.